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How to Improve Customer Service in Ecommerce

Learn how to improve customer service in ecommerce. Discover why customer service is so important and how to deal with customer complaints.

Think like an Economist: The Opportunity Cost of your Decisions

In my last article, I talked about the importance of knowing who you are and what you want in your personal life to help guide the strategic direction of your business. Echoing the advice of Michael Porter, I suggested every decision be weighed against whether or not...

Strategy Starts With You

Dear fellow business owner, I get it. Your personal and professional lives are not what you would like them to be. Even taking the time to pull yourself away from whatever it was you were doing before reading this article was a challenge in and of itself. After all,...
Think like an Economist: The Opportunity Cost of your Decisions

Think like an Economist: The Opportunity Cost of your Decisions

In my last article, I talked about the importance of knowing who you are and what you want in your personal life to help guide the strategic direction of your business. Echoing the advice of Michael Porter, I suggested every decision be weighed against whether or not...

Strategy Starts With You

Strategy Starts With You

Dear fellow business owner, I get it. Your personal and professional lives are not what you would like them to be. Even taking the time to pull yourself away from whatever it was you were doing before reading this article was a challenge in and of itself. After all,...

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